Sports Plus FAQs

BOOKING
How do I book more than one young person onto Sports Plus?
When I click the ‘Get Password’ link the password in the email is blank.
When I click ‘Book Now’ it tells me I already have an item in my basket and cannot proceed with the booking.
How will I know if my booking has been successful?
I booked two young people onto Sports Plus but only received one confirmation email. Have you received both booking forms?
My son/daughter is in Y7 in England, can he/she attend Sports Plus in Northern Ireland?
What if I need to cancel my young person’s booking?

AVAILABILITY
How do I know if there are places available on the Sports Plus of my choice?
What if there is no space on the Sports Plus of my choice?
What if there is no space on the sport of my choice?

PAYMENT AND BURSARY FUND
How do I apply for the reduced rate?
Do I need to pay when I complete the online form?
Can I pay over the phone with a credit/debit card?
How can I make a donation to the Sports Plus Bursary Fund?
I have made a bank transfer but it would not let me change the booking number in the reference from previous years.
Have you received my payment?
How much do I owe?
Does the young person need to bring any extra money to Sports Plus?

VENUES
Where are Sports Plus camps held?
What facilities will be used for sport?
My young person has specific dietary requirements. Can the school cater for him/her?
Can young people share a room with their friends?

ARRIVAL/TRANSPORT
What time does Sports Plus start and finish?
We cannot arrive/depart between the designated times?
What is the nearest train station to the school?
Can the young person be collected from the train station?
Can the young person be collected from the airport?

SPORT
Who is Sports Plus for?
What if the young person does not play for a club or team?
My son/daughters main sport isn’t offered at Sports Plus, can they still attend?
Can the young person change their sport after their booking has been confirmed?
Will the young person get to try other sports outside of their main sport?
My son has selected rugby as his main sport. Should he bring other equipment such as a tennis racket or hockey stick?

TEAMS

How are the young people divided into teams?
Can my son/daughter be in the same team as a friend?

OTHER

When will I receive further details such as a kit list and directions?
What does a typical day at Sports Plus look like?
Who are the leaders Sports Plus?
Do I need to take out insurance to cover the young person at Sports Plus?
My son/daughter has some specific requirements I would like to discuss prior to making a booking. Who should I contact?


BOOKING

How do I book more than one young person onto Sports Plus?
Under the ‘Booking Type’ on the event page you will have the option to book one, two, three or four young people onto the same camp at the one time. Simply select the appropriate option from the drop down menu and you will be able to complete the specified number of forms one after the other without having to log out/in or start the process again each time.

When I click the ‘Get Password’ link the password in the email is blank.
If this happens the only way to reset it is to contact the office on 01869 255630 and we can reset your password manually.

When I click ‘Book Now’ it tells me I already have an item in my basket and cannot proceed with the booking.
Click the shopping basket button in the very bottom left of the page to view your basket. You can then either delete this item or click ‘Continue’ to proceed with the booking already in the basket.

How will I know if my booking has been successful?
Once you complete the online form you will receive an automated email confirming receipt of the form and then within three weeks we will be in contact confirming if the booking has been successful or if we require any further information.

I booked two young people onto Sports Plus but only received one confirmation email. Have you received both booking forms?

If you complete two or more bookings one after each other, as outlined above, you will only receive one confirmation email but we will definitely have received all the forms. The ‘Booking Type’ on the automated booking confirmation will also indicate how many forms we have received. Please note the confirmation email will always be in the name of the person who was logged in when completing the forms.

My son/daughter is in Y7 in England, can he/she attend Sports Plus in Northern Ireland?
The school years relate to the country where the young person attends school; Year 7-12 (Eng & Wal), Year 8-13 (NI) and P7-S5 (Scot). For example if the young person is in Year 7 in England they can attend any of the six camps.

What if I need to cancel my young person’s booking?
In the event the young person needs to cancel their participation at Sports Plus please confirm this in writing with the Christians in Sport office. The amount refundable is shown below, taken from the date we receive written confirmation of the cancellation. Please remember that the deposit is non-refundable, therefore the amount refunded is a percentage of the total fees paid to date once the deposit has been removed.
    Less than 1 week - no refund
    Less than 3 weeks - 25% of total fees refunded (minus the deposit)
    Less than 6 weeks - 50% of total fees refunded (minus the deposit)
    More than 6 weeks - 100% of total fees refunded (minus the deposit)
A full refund will be given in the unlikely event of Sports Plus being cancelled. Christians in Sport reserve the right to change/cancel any programme elements in the unlikely event of unforeseen circumstances.


AVAILABILITY

How do I know if there are places available on the Sports Plus of my choice?
Please check the availability chart on the main Sports Plus page for the up to date availability at each venue. If spaces are limited please submit your booking form as soon as possible as we cannot guarantee a place in this case.

What if there is no space on the Sports Plus of my choice?
If you complete the booking form we can add the young person to the waiting list for that Sports Plus and we will then be in touch should a space become available. We can also book them onto their second choice camp, while they remain on the waiting list, and be in touch if a place becomes available on their first choice.

What if there is no space on the sport of my choice?
Please contact the office to discuss whether another sport is an option for the young person. If this is possible then the young person can also be added to the waiting list for their preferred sport and switch across should a place become available.


PAYMENT AND BURSARY FUND

How do I apply for the reduced rate?
The reduced rate is on offer to anyone who needs to avail of it. We do not have a set criteria for this and do not ask for proof of income/benefits. You simply select the rate you wish to pay on the booking form and this is all we will ask for when requesting payment.

Do I need to pay when I complete the online form?
No. Payment will only be requested once the young person’s place has been confirmed. Initially a deposit of £75 will be requested to secure the young person’s place, with the balance to follow by Friday 28th April.

Can I pay over the phone with a credit/debit card?
Unfortunately we cannot take payment via credit/debit card. Payment can be made by cheque (payable to ‘Christians in sport’) and posted to the office or via bank transfer (Christians in Sport, Account No: 4465 0000, Sort Code: 51-50-00). Please do not make cheque payable to ‘Sports Plus’.

How can I make a donation to the Sports Plus Bursary Fund?

You can include a donation to the Bursary Fund when making payment for a young person’s place or as a separate payment via cheque (payable to ‘Christians in Sport’) or bank transfer. If you are making a separate donation please mark this for the Bursary Fund.

I have made a bank transfer but it would not let me change the booking number in the reference from previous years.
This is a common problem but we will be able to match up the payment with the booking using previous bookings numbers and the name on the account.

Have you received my payment?
Payments will be acknowledged via email within 10 days of the payment being made.

How much do I owe?
Please email sportspluscamp@christiansinsport.org.uk or contact the office on 01869 255630 to confirm any outstanding balance.

Does the young person need to bring any extra money to Sports Plus?
The only extra money your young person may need is for the tuckshop or to buy merchandise, resources or books. Merchandise such as water bottles, t-shirts and hoodies will be on sale and range from around £2 to £20. However this is of course optional.


VENUES
Where are Sports Plus camps held?
All the camps are held at boarding schools throughout the UK. Accommodation is in school boarding houses with separate houses for boys and girls. All meals are provided in the school dining hall by the school catering staff.

What facilities will be used for sport?
Designated sports facilities will be used for all sport. These are generally on site at the school however some require off site travel, such as athletics tracks or swimming pools. If off site travel is necessary all drivers and vehicles are fully insured for this purpose.

My young person has specific dietary requirements. Can the school cater for him/her?
Any special dietary requirements included on the booking form will be passed onto the school catering staff who will provide suitable alternatives for the young person as necessary.  If in the unlikely event that they cannot cater for the young person or they require further details we will be in touch to discuss this further.

Can young people share a room with their friends?

Young people are accommodated in rooms/corridors with young people from their team. Rooms range from single rooms to larger dorms depending on the school and boarding house. If young people are in the same team they will either be sharing a room or along the same corridor as others in their teams. However we will not know which boarding house each team will be in until much closer to the time so we cannot guarantee at this stage that they can be in a room together.


ARRIVAL/TRANSPORT
What time does Sports Plus start and finish?

Registration is between 4-5pm on the Sunday and we will finish at 4pm on the Friday. Parents/guardians are invited to come a little earlier on the Friday and watch the last Team Challenge, which begins at 2.45pm, to see a glimpse of what the young people have been doing throughout the week.

We cannot arrive/depart between the designated times?
If the young person needs to arrive/depart early/late please email sportspluscamp@christiansinsport.org.uk to notify Christians in Sport staff and to make suitable arrangements.

What is the nearest train station to the school?
Belfast – Sydenham (2.5miles), Titanic Quarter (5miles)
Perth – Perth (10miles)
Brecon – Abergavenny (23miles)
Repton – Willington (1.5miles), Burton-on-Trent (5miles), Derby (10miles)

Can the young person be collected from the train station?
Christians in Sport are unable to arrange collection from stations to the Sports Plus site.

Can the young person be collected from the airport?
We can on occasion arrange transport from airports. If the young person is travelling by plane please contact the office to discuss the possibility of transport from the airport to the school site.


SPORT
Who is Sports Plus aimed at?

Sports Plus is for young people who are serious about sport and play regularly in a club or team. There is over five hours of sport a day and we want to ensure that young people have the stamina to meet the demands of the week, enabling them to progress in their sport.

What if the young person does not play for a club or team?
If the young person does not play regularly in a club or team we will contact the parent/guardian to discuss whether Sports Plus is a suitable camp for the young person. In some cases we may request a reference from a coach/PE teacher to support their booking and assist us in making a decision on the suitability of Sports Plus for the young person.

My son/daughters main sport isn’t offered at Sports Plus, can they still attend?
Please contact the office to discuss if another sport would be a suitable option.

Can the young person change their sport after their booking has been confirmed?

This is usually possible but depends on the number of spaces remaining for the sport they would like to change to. If you would like to change sport please contact the office to discuss whether this is possible.

Will the young person get to try other sports outside of their main sport?

The young people will receive 2 hours coaching in their main sport each morning and another 2 hours coaching in a different sport each afternoon. There will be a wider range of second sport choices and the young people choose these each day at Sports Plus.

My son has selected rugby as his main sport. Should he bring other equipment such as a tennis racket or hockey stick?

The young people need to bring all their own equipment for the main sport but there will be a limited amount of equipment to borrow for any second sports the young person would like to do. However young people may wish to bring certain equipment, such as a tennis racket, to play with during free time.


TEAMS

How are the young people divided into teams?
Young people are divided into single sex teams, based on age, for accommodation, meals, small group Bible studies and Team Challenge. Generally junior teams are those who have just finished Y7-Y9 (Eng & Wal), Y8-10 (NI) or P7-S2 (Scot) and seniors those who have just finished Y10-12 (Eng & Wal), Y11-13 (NI) or S3-S5 (Scot).

Can my son/daughter be in the same team as a friend?
On the booking form young people can request to be in the same team as a friend of the same gender and similar age. We try our best to accommodate young people in the team of their choice, with a maximum of three grouped together in the same team, however we cannot guarantee this in every case.


OTHER

When will I receive further details such as a kit list and directions?
We will send out an information pack in May and this will include all the details you will need for Sports Plus, including a kit list and directions.

What does a typical day at Sports Plus look like?
Below is the typical timetable of a day at Sports Plus, however times may vary between venues based on meal times set by the schools.
7.45am          Quiet Time                           4.15pm         Team Challenge
8.00am          Morning Jog                          5.15pm         Free Time
8.15am          Breakfast                             6.00pm         Tea
9.10am          Morning Meeting                    6.45pm         Free Time
10.00am        First Sport                            7.30pm         Evening Meeting
12.15pm        Lunch                                   9.00pm         Team Time
1.30pm          Team Meeting                       9.45pm         Lights Out Juniors
2.00pm          Second Sport                      10.30pm         Lights Out Seniors

Who are the leaders at Sports Plus?
Each camp will be run by a team of leaders made up of Christians in Sport staff and volunteers. All leaders will undergo criminal record checks before being accepted on the team and will have been trained in Safeguarding young people.

Do I need to take out insurance to cover the young person at Sports Plus?

Christians in Sport is covered by Public Liability Insurance (£5m). However, you may also wish to take out individual sports insurance or holiday insurance.

My son/daughter has some specific requirements I would like to discuss prior to making a booking. Who should I contact?
Please contact Catherine on 01869 255630 to discuss any specific requirements.